Legal

Privacy policy

How we handle your personal data when you visit our website or book an appointment.

Who we are

Luxe Kapsalon is a barbershop and beauty centre in Hasselt, Belgium. We are the controller of the personal data described in this policy.

Luxe Kapsalon
Kempische Steenweg 116/1, 3500 Hasselt
Barbershop: +32 472 98 79 54 · Beauty centre: +32 472 12 66 35 · luxekapsalon@gmail.com

What data we collect

When you book an appointment we collect your name, email address, phone number and any message you add. When you use our contact form we collect the details you enter. Our website may also store technical data such as your language choice and cookie preferences.

Why we use your data

We use your data to manage your appointments, to answer your questions, to send booking confirmations and reminders, and to keep our website secure. The legal basis is the performance of our agreement with you, our legitimate interest in running our business, and your consent where required.

How long we keep it

We keep booking data only as long as needed for the service and for our legal and accounting obligations. Contact messages are deleted once your question has been handled.

Sharing your data

We do not sell your data. We only share it with providers who help us run the website and send email, and who are bound by data processing agreements.

Your rights

Under the GDPR you have the right to access, correct, delete or restrict the use of your data, to object to processing and to receive your data in a portable format. Contact us to exercise these rights.

If you are not satisfied with our answer, you can lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

Cookies

Cookies are small text files that are stored on your device when you visit a website. In addition to cookies, we use your browser’s local storage to remember your privacy choice. We use the following categories:

1. Essential cookies

These cookies are required for the website to work properly, for example for secure forms, appointment booking and your language selection. They are set without consent on the basis of our legitimate interest in operating a secure and functional website (Art. 6 para. 1 lit. f GDPR) and cannot be switched off.

  • Security: protects our forms against misuse.
  • Appointment booking: keeps your booking process working from start to finish.
  • Language: remembers the language you selected.
  • Notifications: shows one-time messages, such as booking confirmations.
  • Privacy choice: remembers your cookie settings for 12 months.

All essential cookies are set by us (first-party cookies). They are not used for tracking and are not passed on to third parties.

2. External media (Google Maps)

To show our location, we embed a map from Google Maps, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The map is only loaded after you have allowed “External media” in the cookie settings or clicked “Load map”. Once loaded, Google may set its own cookies and receive data such as your IP address; data may also be transferred to the USA. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR).

More information can be found in Google’s privacy policy at policies.google.com/privacy.

Managing your choice

You can change or withdraw your consent at any time via Cookie settings (also available in the footer of every page). Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Your choice is stored for 12 months, after which we will ask you again.

You can also delete or block cookies in your browser settings. Please note that blocking essential cookies may prevent parts of the website, such as appointment booking, from working.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.

WhatsAppBarbershop WhatsAppBeauty centre