General
These terms apply to all appointments and purchases at Luxe Kapsalon in Hasselt. By booking an appointment you agree to them.
Luxe Kapsalon
Kempische Steenweg 116/1, 3500 Hasselt
Barbershop: +32 472 98 79 54 · Beauty centre: +32 472 12 66 35 · luxekapsalon@gmail.com
Appointments
You can book online, by phone or in the salon. Your booking is confirmed once you receive a confirmation by email. Please arrive a few minutes before your appointment.
Cancelling and late arrival
Please cancel or change your appointment at least 24 hours in advance, by phone or email. If you arrive more than 15 minutes late, we may have to shorten the treatment or reschedule it. Repeated no-shows can lead to a deposit for future bookings.
Prices and payment
All prices are in euros and include VAT. Prices for some treatments depend on hair length or treatment area and are indicative until your specialist has seen you. You can pay by card or cash in the salon.
Health and allergies
Please tell us about allergies, skin conditions, pregnancy or medication before your treatment, so we can adapt it or advise against it. Some treatments, such as laser, are not suitable for everyone.
Satisfaction
If you are not happy with a result, tell us within 7 days and we will look for a solution together.
Liability
We are not liable for loss of or damage to personal belongings. Our liability for the treatments we perform is limited to what the law requires.
Applicable law
Belgian law applies to these terms. Disputes are brought before the courts of the district of Limburg, unless mandatory law says otherwise.